Terms of Use

1. Services Provided

Georgia Medical Records, LLC provides medical records retrieval and litigation support services for attorneys, law firms, legal professionals, and authorized representatives.

Services may include:

• Medical records retrieval
• Medical billing retrieval
• Diagnostic imaging retrieval
• Certified records requests
• Affidavit procurement
• Medical chronology preparation
• Records organization and indexing
• Litigation support services

Georgia Medical Records does not provide legal advice, legal representation, medical advice, or healthcare services.

2. Authorized Users

This Website is intended for:

• Attorneys
• Law firms
• Litigation support professionals
• Paralegals
• Legal assistants
• Authorized representatives acting on behalf of patients or clients

By submitting a request through the Website, you represent that you possess the legal authority and appropriate authorization necessary to request the records identified in your submission.

3. User Responsibilities

You agree that all information you submit through the Website will be accurate, complete, and truthful.

You are responsible for:

• Providing accurate client information
• Providing valid contact information
• Obtaining all required authorizations
• Ensuring compliance with applicable laws and regulations
• Verifying the accuracy of information provided in your requests

Georgia Medical Records may rely on the information provided by users when performing services.

4. Authorization Requirements

By submitting a records request, you represent and warrant that:

• You possess the necessary legal authority to obtain the requested records;
• The patient has provided a valid authorization when required;
• Any authorization provided is complete and legally sufficient; and
• The request complies with applicable federal, state, and local laws.

Georgia Medical Records reserves the right to decline or delay requests if required documentation is incomplete or insufficient.

5. No Guarantee of Records Production

Georgia Medical Records facilitates requests for records but does not control healthcare providers, record custodians, imaging facilities, or third-party vendors.

Accordingly, Georgia Medical Records does not guarantee:

• Provider response times
• Record availability
• Record completeness
• Provider compliance
• Provider fees
• Affidavit availability
• Certification availability

Records production remains subject to the practices and policies of the relevant record custodian.

6. Fees and Costs

Fees for services may be displayed on the Website, provided in writing, or communicated directly to clients.

Unless otherwise stated:

• Service fees are separate from provider charges.
• Healthcare provider charges will be billed at actual cost.
• Certification, affidavit, retrieval, imaging, or third-party vendor fees may apply.
• Additional services may be subject to separate fees.

Georgia Medical Records reserves the right to modify pricing at any time. Pricing changes will not affect previously accepted requests unless otherwise agreed.

7. Intellectual Property

All content on the Website, including:

• Text
• Graphics
• Logos
• Images
• Branding
• Website design
• Documents
• Marketing materials

is the property of Georgia Medical Records, LLC or its licensors and is protected by intellectual property laws.

No Website content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. Prohibited Uses

You may not use the Website:

• For unlawful purposes;
• To submit false or misleading information;
• To attempt unauthorized access to systems or data;
• To interfere with Website operations;
• To upload malicious software or harmful content;
• To request records without proper authorization; or
• To violate the rights of any person or entity.

Georgia Medical Records may suspend or terminate access for violations of these Terms.

9. Third-Party Services

The Website may utilize third-party providers for:

• Website hosting
• File storage
• Email communications
• Document transmission
• Records retrieval assistance
• Analytics and security services

Georgia Medical Records is not responsible for the actions or policies of independent third-party providers.

10. Disclaimer of Warranties

The Website and all services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Georgia Medical Records disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Accuracy
• Availability
• Non-infringement

We do not guarantee that the Website will operate without interruption or error.

11. Limitation of Liability

To the fullest extent permitted by law, Georgia Medical Records, LLC, its officers, members, managers, employees, contractors, affiliates, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• Website use
• Website unavailability
• Delayed record production
• Incomplete record production
• Provider actions
• Third-party actions
• Data transmission issues

In no event shall Georgia Medical Records' liability exceed the amount paid by the user for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Georgia Medical Records, LLC and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the Website;
• Information submitted by you;
• Your violation of these Terms; or
• Unauthorized or improper records requests.

13. Privacy

Your use of the Website is also governed by our Privacy Policy.

We encourage all users to review the Privacy Policy available on this Website.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Any dispute arising out of these Terms or the use of the Website shall be brought in a court of competent jurisdiction located in the State of Georgia.

15. Changes to These Terms

Georgia Medical Records reserves the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised Effective Date.

Continued use of the Website constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms of Use, please contact:

Georgia Medical Records, LLC

Email: [email protected]

Phone: (706) 969-1382

Mailing Address: P.O. Box 1753, Demorest, GA 30535

Website: GAMedRecs.com

Georgia Medical Records, LLC is a wholly owned subsidiary of Georgia Legal Support, LLC.