Privacy Policy
Effective Date: October 1, 2026
Georgia Medical Records, LLC ("Georgia Medical Records," "GMR," "we," "our," or "us") is committed to protecting the privacy and confidentiality of the information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information submitted through GAMedRecs.com and any related services.
By using our website or submitting information through our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Attorney and Law Firm Information
- Attorney name
- Paralegal or staff name
- Law firm name
- Email address
- Telephone number
- Mailing address
Client and Matter Information
- Client name
- Date of birth
- Case or file number
- Date of incident or loss
- Healthcare provider information
- Medical records request details
Documents and Attachments
You may choose to upload documents, including:
- HIPAA authorizations
- Medical authorizations
- Agency authorizations
- Court orders
- Letters of representation
- Other records request documentation
Website Usage Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Referral source
- Pages visited
- Date and time of access
This information is used to improve website performance and user experience.
2. How We Use Information
We use collected information to:
- Process medical records requests
- Retrieve medical records, billing records, and diagnostic imaging
- Communicate regarding records retrieval matters
- Verify authorization and request information
- Provide litigation support services
- Respond to inquiries
- Improve website functionality
- Maintain security and prevent unauthorized activity
- Comply with legal obligations
3. Information Sharing
We do not sell personal information.
We may share information only when reasonably necessary to provide services, including:
- Healthcare providers
- Records custodians
- Third-party records retrieval vendors
- Imaging facilities
- Affidavit and certification providers
- Technology service providers supporting our operations
- Government agencies when required by law
- Courts or legal authorities when required by applicable law
Information is shared only to the extent reasonably necessary to complete the requested services.
4. Confidential Information
Georgia Medical Records understands that many requests involve confidential legal and medical information.
We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website and services.
Although Georgia Medical Records is not a healthcare provider and is not generally a HIPAA-covered entity, we recognize the sensitive nature of medical and legal information and strive to maintain appropriate confidentiality and security practices.
5. Data Security
We take reasonable measures to protect information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
No method of internet transmission or electronic storage is completely secure. While we strive to protect information, we cannot guarantee absolute security.
6. Data Retention
We retain information only as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of the request and applicable legal requirements.
7. Cookies and Analytics
GAMedRecs.com may use cookies or similar technologies to:
- Improve website performance
- Analyze visitor traffic
- Remember user preferences
- Enhance the user experience
Users may disable cookies through browser settings; however, some website functionality may be affected.
8. Third-Party Services
Our website may utilize third-party hosting, analytics, communication, document management, or records-processing services.
These third parties may have separate privacy policies and practices. We encourage users to review those policies where applicable.
9. Children's Privacy
Our services are intended for attorneys, law firms, and legal professionals.
We do not knowingly collect information directly from children through our website.
10. User Rights and Requests
You may contact us regarding:
- Information correction
- Information updates
- Information removal requests
- Questions regarding this Privacy Policy
We will review and respond to requests within a reasonable time, subject to legal and operational requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact Information
If you have questions regarding this Privacy Policy, please contact:
Georgia Medical Records, LLC
Email: [email protected]
Phone: (706) 969-1382
Mailing Address: P.O. Box 1753, Demorest, GA 30535
Website: GAMedRecs.com
Georgia Medical Records, LLC is a wholly owned subsidiary of Georgia Legal Support, LLC.